Get ISO 29990:2010 Certification
ISO 29990:2010 is an international standard that specifies basic requirements for providers of learning services in non-formal education and training. It focuses on the quality of education services and provides a framework for a Quality Management System (QMS) specifically designed for learning services outside formal education systems.
Key Principles of ISO 29990:2010
- Learning Service Provider: The standard applies to organizations or individuals that provide learning services. It outlines the criteria for these providers to ensure the quality and effectiveness of their services.
- Needs Analysis: Organizations must conduct a needs analysis to understand the requirements of learners and stakeholders. This analysis helps in tailoring learning services to meet specific needs and objectives.
- Design and Development: ISO 29990 emphasizes the importance of a systematic approach to designing and developing learning services. This includes defining learning objectives, content, methods, and assessment criteria.
- Learner-Centered Approach: ISO 29990 promotes a learner-centered approach, focusing on the needs, preferences, and expectations of learners. The effectiveness of learning services is measured by the achievement of learning outcomes.
- Learning Environment: ISO 29990 highlights the importance of creating a conducive learning environment. This includes factors such as facilities, equipment, and support services that contribute to a positive learning experience.